Privacy Policy

Last Updated: 9/2/2025

This Privacy Policy explains how Neuroava, the developer of Ava Chat AI, collects, uses, and protects your personal data. We are committed to safeguarding your privacy and ensuring a safe, respectful user experience.

Who We Are

Ava Chat AI is a virtual companion application designed to offer emotionally intelligent conversation and companionship. The app is owned and operated by Neuroava.

Age Requirement

Ava Chat AI is intended for users 17 years of age and older. We do not knowingly collect or store information from users under 17. If we become aware that we have inadvertently collected data from someone under 17, we will take steps to delete it immediately.

Data We Collect

Chat Inputs: Your messages to Ava are used to generate responses and improve conversational flow within your session.
Device Information: We collect anonymous technical information (e.g., device type, OS version) to optimize performance.
Email Address (Optional): If you sign up for waitlists or newsletters.

We do not collect sensitive personal information (e.g., financial, medical, or biometric data).

How Your Data Is Used

Your data is used solely for the following purposes:

To operate and improve the Ava Chat AI experience.
To personalize your interaction with Ava.
To send optional updates if you opt into communications (e.g., newsletters).

We do not:

Sell or rent your data.
Use your data for advertising purposes.
Use your conversations to train AI models without your explicit consent.

Data Sharing

We do not share your data with third parties except:

When legally required (e.g., to comply with legal process or enforce rights).
With vendors who help us maintain the service (and are bound by confidentiality).

Data Retention & Deletion

Your chat history is stored temporarily and is not permanently associated with your identity unless you've opted into a persistent profile.

You may request:

Data deletion by contacting us.
Account removal or unsubscribing from communications at any time.

Data Security

We use encryption, secure data storage, and access controls to protect your information. While no system is 100% secure, we work hard to protect your data from unauthorized access or misuse.

EULA

Our End User License Agreement (EULA) governs your use of "AvachaTai", including its subscription features. By accessing or using our app, you agree to abide by the terms and conditions outlined in the EULA.

The EULA covers important aspects such as your rights and responsibilities as a user, the scope of the subscription service, payment terms, cancellation policies, and any other relevant provisions governing your use of the app.

For more detailed information about our EULA, please refer to the Terms of Use section within the app or visit. By subscribing to AvachaTai, you acknowledge that you have read, understood, and agreed to the terms outlined in the EULA.

Description for subscription

Unlock premium features and enjoy full app experience with our subscription. Gain access to exclusive content, priority support, and enhanced privacy settings. Choose from flexible plans and cancel anytime. Support ongoing app development and enjoy a seamless, personalised experience. Try it before you subscribe.

Subscription:

Plan name : Weekly subscription

Plan name : Monthly subscription

Plan name : Yearly subscription

International Use

Ava Chat AI is available worldwide. By using the app, you consent to your data being processed in the United States and any other country in which Neuroava or its service providers operate.

Changes to This Policy

We may update this Privacy Policy from time to time. You will be notified of significant changes via the app or email (if provided). Your continued use of Ava Chat AI means you accept the updated policy.

Contact Us

For any questions about this Privacy Policy or to request data deletion, contact us at: support@neuroava.com